Because when experience speaks, the industry listens.
At CT Connections, we believe in the power of experience-led insight. That’s why it’s so important for our experts to have a platform to share their voices. When industry professionals like our very own Craig Southee step forward to speak on evolving trends and opportunities, it does more than inform; it helps shape the future of travel management.
Recently, Craig sat down with Frank Mottino and Trudy Crooks from ResortBrokers® to discuss the changing face of the corporate travel and accommodation sectors. The conversation delved into timely topics including the rapid rise of AI, traveller behaviour shifts, and what it all means for providers looking to stay ahead in an increasingly dynamic market.
Some key takeaways from the conversation:
- The corporate travel sector in Australia and New Zealand is now turning over $7 billion annually; a number that continues to grow.
- AI is no longer a trend, but a transformative tool personalising travel experiences and elevating guest satisfaction.
- In a tech-heavy world, not all travellers are tech-savvy, ensuring accessibility and ease of use remains critical.
- The accommodation landscape, including motels, caravan parks, and boutique hotels, is evolving, and so too must our strategies.
- To remain competitive, businesses must truly understand the preferences and expectations of modern travellers.
This podcast not only reinforces the depth of knowledge within the CT Connections team, it showcases our commitment to being at the forefront of the industry.
We’re proud to have Craig as an integral part of the team, representing us as an advisor and thought leader in this space. Because at CT Connections, there’s always more beneath the surface, and this is just a glimpse!
If you have any questions or would like to discuss what solutions are available for your business, please reach out to CT Connections.
Call 1300 952 684 or Get in touch today!
